Returns & Exchanges
At Ajmal KSA, we strive to ensure your complete satisfaction with every fragrance purchase through a seamless 7-day return and exchange policy. Items must be returned in their original, unopened packaging with all security seals intact to qualify for a full refund.
Initiate Request
Log into your Ajmal KSA account and navigate to 'My Orders' to select the items you wish to return and submit a formal request.
Package Your Items
Carefully place the unused products in their original box along with the invoice to ensure the items are protected during transit.
Handover to Courier
Our authorized shipping partner will contact you within 48 hours to collect the package from your registered delivery address.
Quality Inspection & Refund
Once our warehouse team verifies the product condition, your refund will be processed to the original payment method within 7 to 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing